1. Cancellation Window (24-Hour Rule)

If you wish to cancel your order, you must contact us within 24 hours of placing your order.

• Eligibility: Cancellation is only possible if your order has not yet been dispatched.
• After 24 Hours or Dispatch: If more than 24 hours have passed, or if your order has already been handed over to our shipping partner, cancellation will no longer be possible.

In such cases, you may return the item after delivery in accordance with our Refund & Returns Policy.

2. How to Request a Cancellation

To ensure a smooth and quick process, please provide:

• Subject: Cancellation Request – [Your Order Number]
• Details: Your full name and the item(s) you wish to cancel

You can contact us via phone or through the contact form available on our website.

3. Refunds for Cancelled Orders

If your cancellation request is approved within the 24-hour window:

• A full refund will be issued to your original payment method
• You will receive confirmation once the refund is processed
• Refunds typically take up to 10 business days depending on your bank or payment provider

4. Legal Rights

This Cancellation Policy does not affect your statutory rights under applicable consumer protection laws in the United Kingdom.

Contact Information

Company Name: ADSMEDIABOOSTSERGIO LTD

Address:
14 Manciple Street
London
United Kingdom
SE1 4DN

Phone: +44 7446145713

Customer Service Hours

Monday – Friday: 09:00 – 17:00 (GMT)
Saturday – Sunday: Closed