Returns

You may return item(s) within 30 days of delivery, provided they meet the following conditions:

• Items must be unused and in their original packaging
• Returns must be registered with our customer support team before sending
• A tracking number must be provided when returning the parcel

Once we receive and inspect the returned item(s), we will process your refund.

⚠️ Return Shipping Costs:

• Paid by the customer
• Unless the item is defective, damaged, or incorrect

Refunds

• Refunds are processed within 10 business days after inspection
• Refunds apply to the purchase price only
• Original shipping fees are non-refundable, unless due to damaged or defective items

Defective or Damaged Items

If your item arrives damaged or defective, please contact us with:

• Order number
• Item name
• Description of the issue
• Photo proof of the damage
• (If applicable) Photo of the package as received

📌 Claims must be submitted within 30 days of delivery

After verification, we will offer:

• Full refund, or
• Replacement at no extra cost

Incorrect Item Received

If you receive the wrong item, please provide:

• Your order number
• The item you expected
• The item you received (with photo)

After verification, we will:

• Send the correct item, or
• Issue a refund

Exchanges

We offer exchanges:

1. Wait until you receive the product
2. Send the item back to us
3. Once tracking is confirmed, we will ship your replacement item

Return Fees

• Customer Returns: Customer pays return shipping
• Defective / Incorrect Items: Free return
• Restocking Fee: No restocking fee

Return Address

De Nieuwe Erven 3, Unit: 12630
Cuijk, Noord-Brabant
5431 NV
Netherlands

Contact Information

Company Name: ADSMEDIABOOSTSERGIO LTD

Address:
14 Manciple Street
London
United Kingdom
SE1 4DN

Phone: +44 7446145713

Customer Service Hours

Monday – Friday: 09:00 – 17:00 (GMT)
Saturday – Sunday: Closed