1. Cancellation Window (24-Hour Rule)

If you wish to cancel your order, you must contact us within 24 hours of placing your order.

• Eligibility: Cancellation is only possible if your order has not yet been dispatched.
• After 24 Hours or Dispatch: If more than 24 hours have passed, or if your package has already been handed over to our shipping partner within that timeframe, we are unable to cancel the order.
  In this case, you may return the item after delivery in accordance with our Returns & Refund Policy.

2. How to Request a Cancellation

To ensure a smooth and quick process, please contact us with the following details:

• Subject: Cancellation Request – [Your Order Number]
• Details: Your full name and the item(s) you wish to cancel

3. Refunds for Cancelled Orders

If your cancellation request is received within the 24-hour window and your order has not been shipped:

• A full refund will be issued to your original payment method
• You will receive a confirmation once the refund has been processed
• Refunds typically take up to 10 business days to reflect in your account, depending on your bank or payment provider

4. Legal Rights

This Cancellation Policy does not affect your statutory rights under applicable consumer protection laws.

Contact Information

Company Name: ADSMEDIABOOSTSERGIO LTD

Address:
14 Manciple Street
London
United Kingdom
SE1 4DN

Phone: +44 7446145713

Customer Service Hours

Monday – Friday: 09:00 – 17:00 (GMT)
Saturday – Sunday: Closed